Lynden Singh
Lynden’s Bio goes here.
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Lynden’s Bio goes here.
I joined Sellerdeck in 2017 after 10 years as an E-commerce Manager running multi-channel online retail stores. It’s this experience which led me to join Sellerdeck. As the E-commerce Partnership Manager, my focus is on the success of our customers. I work with the teams at Sellerdeck to pull-together the best that we can offer, which has a strategic and positive impact on our customers.
Outside of work, I love to travel and have a large extended family dotted around the globe.
Peter’s bio goes here.
I joined Sellerdeck in 2009, before the iPad even existed, and it was fascinating to be involved in an industry that was going through world changing events. Prior to Sellerdeck I completed an apprenticeship in Civil Engineering, where I was self-taught on AutoCAD to design structural drawings and 3d models.
After eight years in the company and towards the end of 2016, I wanted more perspective and exposure from other businesses, so I left to join a digital marketing agency who focused on technical SEO.
But I couldn’t stay away and in August of 2017 I was given the opportunity and privilege of being Sellerdeck’s CEO.
The company and its employees all share a set of strong values which is evident with every person you engage with. This is what I most admire of Sellerdeck and the people within the business.
Outside of work, my life revolves around the people I love and playing or watching as much football as I can.
Well, we here at Sellerdeck like to think that we can be the perfect fit for your company. Why? Because we’ve been doing it since 1996. Sellerdeck almost single handedly changed the face of E-Commerce in the UK with our easy to use Desktop E-Commerce Solution. Every business has to evolve and we’re no different. A name change, a re-branding and a lot of code later and here we are. Not only can we design, build, host and market your e-commerce business, we can work closely with you to become your e-commerce partner.
Just look at the growth of a site like Clubhouse Golf, breaking through a closed golf market to see how partnership has helped them.
Single use coupon codes
Integration with Google Universal Analytics and Adwords
XML Sitemap Generation
Generates search-engine-friendly web sites
Meta keywords, meta description, title tags and image alt tags are generated and can be edited
Create customer accounts to increase shopper loyalty
Create Best Sellers list for publication to the web site
Create Related Product lists to encourage additional purchases
Automatically generate a New Products list and publish to web site
Generate email and mailing lists including labels, envelopes and reports
Google Analytics integration (requires free Google Account)
Apply discounts based on order value and display in the shopping cart
Customer feedback (requires Feefo)
‘Condition’ Field for Google Product Feed
Recently viewed products
Create ‘Also Bought’ lists to show products other shoppers have purchased
Apply discounts based on quantity or specific products ordered
Apply discounts such as ‘buy one get one free’, date-expiring and multiple use coupons
Advanced mailing list generation allowing filtering based on a variety of criteria
Set up a range of customer groups and apply specific criteria (discounts, messages, payment methods)
Simplified stock-management for options
Logging of stock level changes in external file
Familiar and easy to use Windows interface
Explorer-style ‘drag and drop’ style interface
Create multiple page layout options
Sell downloadable, digital products
Create unlimited number of product sections and subsections
Add additional text or images in a pop-up window or supplementary page
Unlimited product variations such as size and colour with prices assigned to each variant
Display product choices as radio buttons, drop downs or button grids
Define additional components for each product
Add shopper definable fields for personalised products
Display prices in two currencies simultaneously, using a fixed exchange rate
Enter and display product prices exclusive or inclusive of tax
Specify delivery cost by weight, geography, order value, quantity and size of package
Export/import product and section data
Create links to external files or urls
Hide products and information items from selected customers or customer groups
Show different payment methods for online and offline orders
Set up different data fields for different types of product
Fully integrated product reviews from Feefo
Automatically generates multiple pages in long sections
Content filtering allows browsers to successively refine their view of a set of products
Dynamic section generation uses filtering to create sections based on user-defined criteria
Dynamic choices enable the available product options to be updated as the customer selects them
Pricing dynamically updates when shoppers select different options for a product
Search incorporates an auto-suggest feature and results can be sorted by name, relevance and price
Automated single product per page
Online customer accounts
Online order tracking
Online order history
Automated site navigation features including menu bar, section list, site map and breadcrumb trail
Automatic email confirmation of order
Remember me option for returning visitors
Cart content summary visible on every page
Cart contents can be saved for later completion, or as a ‘wish list’
Fast product search
Search by product variants such as colour and size
Postcode lookup on the web site for online orders (Postcode Anywhere account required)
Postcode lookup on the desktop for offline orders (Postcode Anywhere account required)
Streamlined checkout
Automatic label and tracking code generation using GFS Selector
Online order tracking
Online order history
Management of eBay Orders
In-Built PayPal Processing
Built-in order-processing module processes orders from receipt to shipment
Calculates shipping, handling and taxation costs
Full range of online payment options including SellerDeck Payments and PayPal
One click order processing feature
Stock level monitoring with alerts for low stock
Print invoices, packing lists and address labels
Create and view sales reports
Set up email templates and generate customer emails
Import customer account information
Order entry form for mail and telephone (MOTO) orders
Customisable order entry form for mail and telephone (MOTO) orders
Real-time card payment processing for mail and telephone (MOTO) orders using SellerDeck Payments
Customise the order summary screen
Make notes and add reminders to orders for actions on specific dates
Barcode scanning to track orders
Order picker to speed up picking and packing
Real time stock control
Handle components independently
Credit Card Shredder
Order Filter
Quick find on orders
Queue order email sending
Add order number to custom emails
Integration with Google Checkout
Date defined by shopper on purchase
Fully integrated product reviews from Feefo
Automatic label and tracking code generation using GFS Selector
Integration with Google Universal Analytics and Adwords
XML Sitemap Generation
Management of eBay Orders
In-Built PayPal Processing
Logging of stock level changes in external file
Extendable architecture allowing developers to add new features
Interface with Sage 50 Accounts, transferring orders and importing product and customer data
Interface directly to SellerDeck EPOS
Dynamically link products to an external database
Easily accessible MS SQL database for linking to external systems
30-days free email and telephone support
Optional support and upgrades service
Online Knowledge Base
SellerDeck Community forums
Dedicated expert technical support team
Extendable architecture allowing developers to add new features
MS Access database
High performance MS SQL Server and MS SQL Server Express database
Start-up and Design wizards to get started quickly
Prompted backup and restore feature
Fast upload facility for SellerDeck Hosting and compatible specialist hosts
Create multiple sites from a single licence
Multi-user option for catalogue management and order processing (up to 4 users)
Multi-user option for catalogue management and order processing (4+ users)
Manage user access to assign user roles and responsibilities
Site selection on start up
I have worked in Marketing and Communications for over 15 years and I could not imagine working in another job!
I’ve worked in lots of different industries and in recent years have specialised in digital marketing for technology and website companies. Alongside heading up the Ignite digital marketing team, I also manage the marketing for Sellerdeck. The best part of my job at Sellerdeck is working with the customers to help them create and achieve their marketing objectives. I work with a great team and all marketing projects start with a team brainstorm over a cup of tea, we allocate the different tasks, ranging from email marketing, social media, blogging, advertising and offline campaigns to the relevant person. I love the variety where every day is different.
My special object is Hugo (hedgehogs are my favorite animal), he was a gift a long time ago from my parents and he goes everywhere (within reason) with me.
By using Postcode Lookup on your website, you’ll be able to streamline your checkout process and reduce your cart abandonment rate, with your customers addresses filled automatically upon entering their postcode. Postcode Lookup is fully integrated with Sellerdeck and supported by our in house Technical Support team.
Sellerdeck has partnered with Global Freight Solutions to give you access to delivery carriers which have previously only been available to large volume shippers and your clients will be able to track packets and parcels with the option of using SMS and email notifications. GFS also offers Integrated Labelling which automates the printing of shipping labels, straight from Sellerdeck.
We’ve partnered with eBay to bring you our eBay order management tool, which allows you to import all of your eBay orders into Sellerdeck and process everything in one place! With a host of benefits, including updated stock records and automatic status emails sent your customers, check out our eBay extension today!
We are proud to say that as a partner of Sellerdeck, PayPal is fully integrated with Sellerdeck Desktop. PayPal is a fast and secure way to process online payments and accepts all major credit and debit cards as well as allowing your customers to pay with their PayPal accounts.
With over 20 million accounts in the UK and over 140 million worldwide and a range of affordable products to suit your business needs, contact them today to get set up with one of the global leaders in Online Payments.
Feefo’s feedback service allows you to request feedback from your customers after they’ve purchased from your online store, ensuring that all of your feedback is 100% genuine. Your reviews are automatically sent to Google, enriching your website content and can increase your conversion rates by up to 17%!
With research suggesting that 92% of consumers now read online reviews before making a purchase, there’s no better time to sign up to the Feefo Feedback Service!
Control multiple websites and stores from one Administration Panel with ability to share as much or as little information as needed.
Administration Permission System Roles and Users.
Web Services API for easy integration between Magento and any third-party application.
Fully 100% customisable design using templates.
Customer Groups.
One-Click Upgrades.
Content Management System for Informational Pages.
Google Website Optimiser.
Integration for A/B and Multivariate Testing.
Layered / Faceted Navigation for filtering of products in categories.
Layered / Faceted Navigation for filtering of products in search results.
Flat Catalogue Module for Improved Performance with large catalogues.
Static Block tool to create category landing pages.
Ability to assign designs on category and product level (unique design per product/category).
Configurable search with auto-suggested terms.
Recently viewed products.
Product comparisons.
Recently compared products.
Cross-sells, Up-sells and Related Items.
Popular Search Terms Cloud.
Filter by Product Tags.
Product Reviews.
Product listing in grid or list format.
Breadcrumbs.
Multiple Images Per Product
Product Image Zoom-in Capability
Product Reviews
Related Products
Stock Availability
Multi-Tier Pricing Upsell
Product Option Selection
Grouped Products View
Add to Wish list
Send to a Friend with Email
Inventory Management with Backordered items, Minimum and Maximum quantities
Batch Import and Export of catalogue
Batch Updates to products in admin panel
Google Base Integration
Simple, Configurable (e.g. size, color, etc.), Bundled and Grouped Products
Virtual Products
Downloadable/Digital Products
Customer Personalized Products – upload text for embroidery, monogramming, etc.
Tax Rates per location, customer group and product type
Attribute Sets for quick product creation of different item types
Create Store-specific attributes on the fly
Media Manager with automatic image resizing and watermarking
Advanced Pricing Rules and support for Special Prices (see marketing tools)
Search Results rewrites and redirects
Approve, Edit and Delete Product Tags
Approve, Edit and Delete Product Reviews
RSS feed for Low Inventory Alerts
Customer Personalized Products – Upload text for embroidery, monogramming, etc.
Customer Personalized Products
Customer Personalized Products – Select Date/Time options for products
Customer Sorting – Define Attributes for Customer Sorting on category (price, brand, etc.)
Order status and history
Re-orders from account
Recently ordered items
Address Book with unlimited addresses
Default Billing and Shipping addresses
Wish list with ability to add comments
Email or Send RSS feed of Wish list
Newsletter Subscription management
Product Reviews submitted
Product Tags submitted
Downloadable/Digital Products
Account Dashboard for overview of: recent orders, personal information, newsletter subscription status, primary billing address, primary shipping address, shopping cart, wish list, recently ordered items, recent reviews and recent tags
Contact Us form.
Feature-rich Customer Accounts.
Order History with Status Updates.
Order Tracking from Account.
Password Reset email from front-end and admin panel.
Order and Account Update Emails.
Customizable Order Emails.
Create and Edit Orders from the Admin Panel.
View, edit, create and fulfil orders from admin panel.
Create one or multiple invoices, shipments and credit memos per order to allow for split fulfillment.
Print invoices and packing slips.
Call Centre (phone) order creation − Includes ability to create new customer, or select existing customer and view shopping cart, wish list, last ordered items, and compare products list, as well as select addresses, give discounts and assign custom prices.
Create re-orders for customers from administration panel.
Email Notifications of Orders.
RSS feed of New Orders.
One-Page Checkout
Integrated for real-time shipping rates from: − UPS, UPS XML (account rates), FedEx (account rates), USPS and DHL
Configurable to authorize and charge, or authorize only and charge on creation of invoices
Integrated with Amazon Payments
Integrated with multiple PayPal gateways
Integrated with Authorize.net
Integrated with Google Checkout (Level 2)
Saved Credit Card method for offline payments
Accept Checks/Money Orders
Accept Purchase Orders
Payment Extensions Available through Magento Connect
SSL security support for orders on both front-end and back-end
Guest Checkout and Checkout with account to use address book
Shopping Cart with tax and shipping estimates
Option for account creation at beginning of checkout
Accept gift messages per order and per item
Saved Shopping Carts with configurable expiration time
Shipping to multiple addresses in one order
On-site order tracking from customer accounts
Multiple shipments per order
Ability to specify allowed destination countries per method
Flat rate shipping per order
Flat rate shipping per item
Free Shipping
Table rates for weight and destination
Table rates for product sub-totals and destination
Table rates for number of items and destination Free
Polls.
Newsletter Management.
Landing Page Tool for Campaigns.
Catalogue Promotional Pricing by percentage or fixed amount with ability to restrict to stores, categories, products.
Flexible Coupons (pricing rules) with ability to restrict to stores, customer groups, time period, products, and categories.
Free Shipping Options.
Multi-Tier Pricing for quantity discounts.
Bundled Products Options.
Customer Group-specific pricing and group-specific tier pricing.
Recently Viewed Products.
Recently Compared Items.
New Items Promotional Tool.
Up-sells in Shopping Cart.
Cross-sells on product pages.
Send to a Friend for all visitors, or registered users only.
Send Wish list to a Friend by Email or RSS.
RSS Feeds for New Products, New Specials and New Tags.
Auto-generated Site Map.
Google Site Map.
Integrated with Google Analytics
Admin Dashboard for Report Overview
Sales Report
RSS feed for New Orders
Tax Report
Abandoned Shopping Cart Report
Best Viewed Products Report
Best Purchased Products Report
Low Stock Report
Search Terms Report
Product Reviews Report
RSS feed for New Reviews
Tags Report
RSS feed for New Tags
Coupon Usage Report
Total Sales Invoiced
Total Sales Refunded
Support for localization, multiple currencies and Tax rates.
Configurable List of Allowed Countries for: − Site Registration − Shipping Destination Addresses with ability to specify per shipping method − Billing Addresses with ability to specify per payment method.
Search Engine Optimization.
100% Search Engine Friendly.
Google Site Map.
Search Engine Friendly URL’s.
URL Rewrites give full control of URL’s.
Meta-information for products and categories.
Auto-generated Site Map for display on site.
Auto-Generated Popular Search Terms Page.
Having worked in Web and Graphic design for 9 years, I am now a Senior User Interface Designer at Sellerdeck, working on both the design and development of Sellerdeck Cloud and Desktop Projects.
What I love about working at Sellerdeck is that I get to use my core skills as a developer and designer every day and for me great design is simple, pragmatic and efficient.
When I’m not working I love spending time with my family and chilling out.
When I graduated in 1999 I was already working as a developer for a German-Hungarian company developing automation software for warehouses.
I joined Sellerdeck in 2000 as a home-based developer, and in 2004 I completed a PhD in engineering. Since joining I have been in various roles but most of the time I have been doing C++ and Perl coding. My area of specialization is online payment systems.
Outside of work I enjoy spending time with my family.
Having worked in customer service for several years, I joined Sellerdeck in 2004 as a Customer Service Executive. I’ve had varied roles at Sellerdeck and I’m now the QA Manager. The change in roles has given me the opportunity to learn and develop both professionally and personally.
What I enjoy most about working at Sellerdeck is being able to work with the talented, wonderful people throughout my 12 years. The comfort I feel in communicating and reaching out to anyone, that the geographical distance doesn’t seem to be an impediment most of the time!
I am a die hard foodie and an avid food blogger and reviewer, which combines my love of food, photography and social media! I’ve also just discovered a passion for making quilled and silk-thread jewellery.
I started my career in Information Technology after completing my Engineering Degree in Computer Science in the year 2004 from Manonmaniam Sundaranar University.
I joined Sellerdeck in 2010 as a Senior Developer working on Sellerdeck Desktop. Today, as a Cloud Delivery Lead, I am responsible for various development, migration & deployment activities of cloud projects and resourcing. Sellerdeck has given me the opportunity to work with technology experts and gives me the space to grow and achieve my goals.
I enjoy spending time with my family, my daughter adds more joy to my life and I try to spend as much time as I can with her. I also enjoy programming, learning and trying new technologies and ideas. I love listening to music and reading biographies of the rich and famous.
Before joining Sellerdeck, I worked as an entomologist at the Natural History Museum in London, pursuing a long-held interest in wildlife. A few years in the voluntary sector followed, including 3 years managing communications for an international HIV/AIDS charity.
After joining Sellerdeck in 2000 I specialised in online marketing and search engine optimisation and then moved to product management in late 2008. I really enjoy the friendly team atmosphere at Sellerdeck.
Outside of work I enjoy being outdoors, taking photographs or watching TV with my feet up and spending time with my wife, 3 daughters and 5 grandchildren.
After completing a HND in Information Technology and Design at Brunel University, I went on to work at Surrey County Council, where I was the go-to IT person for all 84 councillors and Senior Directors.
I’ve been at Sellerdeck for just over a year in the Technical Support team as an Analyst for the Desktop Applications team. I thoroughly enjoy my role as I enjoy dealing with customers, helping to resolve their issues and I work with a great team!
In my spare time I enjoy cycling and going on long walks. I also enjoy fly fishing, particularly for trout and salmon. My biggest Salmon so far has been a 25lb chinook salmon which I caught in Vancouver Island in Canada.
I’ve been working at Sellerdeck for the last two years in the Sales department. My role has developed from a Junior Sales Executive to dealing with clients on a more regular basis and helping them to grow their online presence.
The most interesting element of the job has been watching one of the fastest growing industries in history grow even further. My favorite thing about Sellerdeck is the collaboration between departments, helping to solve problems, deliver projects and improve the business. Everyone here is always willing to help each other out!
Outside of work I enjoy playing tennis, producing/playing music and consuming lasagne!
After completing my degree in Information systems at Kingston University, I started working as a Technical support analyst at Sellerdeck and I now work as a Technical Support Coordinator. My role includes, providing 2nd line support on the eCommerce software and coordinating the support department which includes monitoring service as well as support. Working at Sellerdeck enables me to increase my skills, I am learning something new every day!
Outside of work I enjoy reading books, one of my favorite includes The Kite Runner. I also like watching cricket and love spending time with my family.
After getting a 1st Class Honours degree in Computer Science at ANU (Canberra) I worked for various companies in the UK. I started working with both hardware and software, but eventually turned to software and have been developing applications for Windows since version 2. I’ve been involved with Sellerdeck from the very early days; took a break for a while but returned in 2011.
I’ve been Chief Technical Officer since 2012. I enjoy taking the long view on projects, but also love coding. Making things faster is particularly satisfying.
I currently telework at Sellerdeck, so I get to walk in the Lake District at weekends as I live close by.
I have a degree in Information Systems and Computer Science. Before joining the Sellerdeck family, I worked in Supply Chain systems for various companies in different management and client facing roles.
I’ve worked for Sellerdeck since 2005 as Services Manager, responsible for our hosting and payments services. I also play a role in our various client projects and internal systems projects.
In my spare time, I am a keen photographer and GT sports car racing enthusiast. I ride a mountain bike, trying not to get myself killed. I’m also a keen amateur weather forecaster and astronomer.
I’m married with four kids, 2 boys and 2 girls, who happily take up the rest of my time.