At Sellerdeck, we take pride in our work and our ability to build established relationships with our customers. Whether your store sells jewellery, garden benches, electrical components or anything in-between, we love to learn about what you sell, understand your business and become a trusted extension of your team. But don’t take our word for it, here’s some testimonials from our customers:
UK Pool Store started out in 1997 with the sale and installation of domestic and commercial pools & spas alongside all the services which encompass that. Starting up an online store was the natural progressive step in order to reach a wider audience and of course, generate more sales.
UKPS admit themselves that they are not marketers. They are the small team and are always busy running their business. UKPS approached Sellerdeck to work on E-mail marketing, so that they could focus current and potential customers on specific products to increase sales and inform them of new services.
Sellerdeck have worked hard to gain genuine, industry specific understanding of UK Pool Stores business in order to be able to create bespoke content & imagery for each email campaign.
Glan from UK Pool Store noted ‘The way Sellerdeck has enhanced and increased my brand value throughout the process of either the development of the E-commerce site or the marketing strategies have made a big difference to our business and performance online’
So far, UKPS have seen a strong retention in their core customers and an increase in their average ticket prices.
The Soap Kitchen’s owner Richard, started the business in 1998 when he turned his hobby of soap-making into an online business. Richard quickly realised that there was a gap in the market for selling the ingredients for making soap.
Having used Sellerdeck for several years, The Soap Kitchen liked having the control of the desktop software with the automated functionality, but they recognised that browsers were changing the way they viewed the site, using mobiles & tablets instead.
After analysing their web traffic, The Soap Kitchen approached Sellerdeck to work on the responsive redesign of their website to enable their customers to buy on multiple devices. Sellerdeck also took the opportunity to refresh their homepage to include popular products & eye-catching banners and imagery.
Having had their sales plateau at the end of 2014 due to increased competition within the market, after launching their new website, The Soap Kitchen have seen at 40% increase in sales and are continuing to grow, “Sellerdeck are excellent, they are always there to support me. It’s great to speak to someone who understands my business.”
The Soap Kitchen will also be launching a new website using Sellerdeck Cloud in 2017.
Kevin from Door Entry Online came from a background of installing & repairing access control equipment for Local Authorities nationwide. After noticing that there was a lack of access control products being sold online, Kevin started up his online store in 2004, selling the products alongside his hands-on knowledge.
Door Entry Online were the first to admit that their website could be performing better in terms of SEO and converting sales. Having been with Sellerdeck for a number of years, Kevin felt it made sense to approach us as E-commerce experts to find out what improvements could be made to his site and his overall online presence.
Sellerdeck produced a website audit for Door Entry Online, providing useful recommendations including fixing basic SEO errors, suggestions on how to tidy up the look of the website and recommended adding product reviews.
Sellerdeck also now manage Door Entry Online’s Facebook profile, creating bespoke, engaging content for their page, with Kevin commenting “The Ignite team have been very good at guiding and educating me throughout the process… using these services will ultimately position my business as a leading provider of door entry and access solutions.”
Since Door Entry Online implemented the recommended changes from the website audit, they’ve seen an increase in both performance and sales.
Over on their Facebook page, Door Entry have seen a great increase on the number of Likes and Impressions, which has increased by over 250% in 2 months, “With the Ignite Team’s help, my page is now starting to grow & I’m ahead of my competitors!”