SellerDeck Support Centre
Technical Support Options
Support hours over Christmas/New Year 2014/15
Wednesday 24th: Open 9am-4pm
Thursday 25th: Closed Bank Holiday
Friday 26th: Closed Bank Holiday
Monday 29th – Wednesday 31st: Open 9am-4pm
Thursday January 1st: Closed Bank Holiday
Friday January 2nd: Open 9am-4pm
Monday January 5th: Open 9am-5pm (Usual opening hours)
The SellerDeck Knowledge Base provides a wealth of information about all SellerDeck products and services. This is a good place to find answers to your questions.
Access the SellerDeck Knowledge Base >>
Ask our Experts, our Community is at your service 24/7.
Access the SellerDeck Community >>
Check the status of SellerDeck Hosting, SellerDeck Payments, Feefo and other services 24/7.
Access the SellerDeck Service Status Page >>
Follow the SellerDeck Support Twitter which tracks the progress of service disruptions >>
The New SellerDeck Support Centre
With the SellerDeck support centre, you can now raise support tickets online 24/7 and check the status of your support tickets without having to phone into support. You can also post updates to your tickets, attach files and even record a video of the problem you are experiencing!
Access the new SellerDeck Support Centre >>
SellerDeck support live chat is now available via the button below. You can chat to a support agent without having to pick up the telephone.
- SellerDeck Cover provides ongoing telephone support and free upgrades to the latest version of the software. Call 0845 129 4888 or read about Cover within this site. Free telephone support is available during your 30-day software trial period, and for 30 days after purchase.
- For SellerDeck Ecommerce, EPOS and services support call 0845 129 4848 (9am-5pm, Monday to Friday).
- For SellerDeck Enterprise support call 0845 226 5040 (9am-5pm, Monday to Friday).
- You can also gain access to a wealth of valuable ecommerce information and advice through SellerDeck courses.